Tech Mahindra’s Human-Centered Strategy: Best HR Strategy and Measurement Approach (Case Study)
- Brandon Hall Group
- Learning and Development, Human Resources
Tech Mahindra’s Human-Centered Strategy: Best HR Strategy and Measurement Approach (Case Study)
The post-COVID world will be defined by radical changes in lifestyles, social interactions, and economic transactions. Responding to the changing world of work, TechM has updated its people strategy using the TMW (The Mahindra Way) Quality framework to focus on creating human-centered experiences in a hybrid workplace. Through this new strategic direction, TechM will reinforce its philosophy of n=1, that is every individual employee is special and deserves hyper-personalized experiences, and moments that matter. This has led the team to redefine its employee value proposition, adopt HR best practices, cultivate a unique culture and made a difference beyond work. This helps the People Function craft meaningful work experiences improving employee productivity in an increasingly dynamic environment.
Tech Mahindra was honored with a Gold Award for Best HR Strategy and Measurement Approach in the 2023 Brandon Hall Group™ HCM Excellence Awards®.
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