Data-Driven Excellence: How Landmark Qatar Propelled Retail Performance (Case Study)
- Brandon Hall Group
- Learning and Development, Talent Management
Data-Driven Excellence: How Landmark Qatar Propelled Retail Performance (Case Study)
Landmark Group Qatar implemented ELEVATE, an innovative data-driven learning and development program to overcome post-FIFA World Cup 2022 challenges. The program transformed retail performance through strategic training interventions targeting bottom performers, utilizing the Hi-Five performance management system for data-driven decision making. Key results included improved sales achievement across brands, 28% reduction in attrition, 6% increase in employee engagement, and reduction of bottom performers from 14% to 4%. The program’s success was built on a 70-20-10 learning model, comprehensive skill gap analysis, and integration with territory HR strategy.
Landmark Group earned a Gold award for Best Unique or Innovative Learning and Development Program in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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