Genpact Develops Front-Line Managers Using New/Digital Skills (2018 Case Study)
Genpact won a Gold Award for Best Advance in Blended Learning in the 2018 Brandon Hall Group HCM Excellence Awards.
- Claude Werder
- Learning and Development, Leadership Development, Human Resources, Diversity, Equity and Inclusion
Genpact Develops Front-Line Managers Using New/Digital Skills (2018 Case Study)
Genpact’s FLM Development Program is a 24-month learning path for the front-line managers who manage 60% of the 78,000-plus employees who directly work on client processes and directly impact operational excellence and employee engagement. The blended learning approach enables learning to be Agile, encourages continuous up-skilling on new/digital skills and allows FLMs to stay relevant in the new world of work. Genpact won a Gold Award for Best Advance in Blended Learning in the 2018 Brandon Hall Group HCM Excellence Awards.
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