How Marriott Is Driving Consistency In Global Frontline Leadership Development (2024 Case Study)
- Brandon Hall Group
- Learning and Development, Talent Management, Leadership Development
How Marriott Is Driving Consistency In Global Frontline Leadership Development (2024 Case Study)
Marriott International partnered with NovoEd to revolutionize its global frontline leadership development through a innovative hybrid learning approach. The program transformed from reaching 3,900 leaders in 2019 to engaging over 15,000 frontline leaders through blended learning experiences. Using NovoEd’s platform, Marriott implemented “En Route” programs including Embark, Envision, and Evolve, featuring Learning Circles and real-world application.
The initiative achieved a 92% “Great Place to Work” rating and elevated Marriott into Fortune’s top 10 Best Companies to Work For. This comprehensive approach helped standardize leadership development across properties worldwide while increasing engagement and retention.
Marriott and NovoEd earned a Gold award for Best Management of a Remote or Hybrid Workforce in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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