Johnson Controls Launches Data-Driven Competency Program to Elevate Sales (Case Study)
- Brandon Hall Group
- Learning and Development, Talent Management
Johnson Controls Launches Data-Driven Competency Program to Elevate Sales (Case Study)
Johnson Controls revolutionized its sales training with a comprehensive data-driven competency program that transformed how over 8,000 global sellers develop their skills. The program includes a Sales Competency Framework, Development Assessment, and Upskilling Program, available in 11 languages. The initiative saved $30,000 in assessment costs, achieved 38% adoption within the first year, and has been successfully expanded to other departments including Pricing and HR. The program’s success lies in its personalized approach, allowing sellers to identify development areas and access targeted learning pathways while fostering meaningful coaching conversations with managers.
Johnson Controls earned a Gold award for Best Competencies and Skill Development in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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