Learning Team Transforming Training at KFC (2018 Case Study)
KFC won a Bronze Award for Best Learning Team in the 2018 Brandon Hall Group HCM Excellence Awards.
- Claude Werder
- Learning and Development, Human Resources
The KFC learning team created innovative training solutions to ensure restaurant teams were prepared for new products and promotions. This included mixed modalities and creative performance support initiatives. As a result, KFC has seen a positive correlation to business results and employee engagement. KFC won a Bronze Award for Best Learning Team in the 2018 Brandon Hall Group HCM Excellence Awards.
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