Mercer’s EDGE 2.0 Unlocks Hidden Talent Pool, Cuts Actuarial Workload by 40% (2024 Case Study)
- Brandon Hall Group
- Learning and Development, Talent Management
Mercer’s EDGE 2.0 Unlocks Hidden Talent Pool, Cuts Actuarial Workload by 40% (2024 Case Study)
Mercer’s innovative EDGE 2.0 (Explore, Develop, Grow, Enrich) program revolutionized their workforce by transforming administrative team members into data analytics experts supporting actuarial functions.
Launched in 2022, this strategic upskilling initiative reduced actuarial workload by 40% while generating $65K in annual savings. The program created new career pathways for employees, established a talent pipeline for the Wealth business, and expanded to support over 800 clients across 13 geographies. Through comprehensive training, mentorship, and hands-on experience, EDGE 2.0 equipped employees with vital technical and analytical skills, improving operational efficiency and employee satisfaction.
Mercer earned a Gold Award for Best Program for Upskilling Employees in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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