Rogers Communications: Harnessing the power of XML for single source content and robust design solutions (Tech Review)
- Claude Werder
- Learning and Development, Talent Acquisition, Human Resources
Rogers Communications: Harnessing the power of XML for single source content and robust design solutions (Tech Review)
In the telecom sector, tools, products, procedures and processes change rapidly. This requires frequent updates to learning material. Updating training material used to be a complex and frequent task, often requiring rewriting entire learning assets almost from scratch and then uploading them to the LMS. All of these tasks placed a heavy burden on internal resources, which resulted in a heavy dependency on external vendors to meet business clients’ learning needs. As a result, Rogers implemented a Content Management System from Xyleme, their self-titled product Xyleme, which allows designers to reuse content in any curriculum or course. This earned Rogers Communications a Bronze Award for Best Advance in Content Management Technology in the 2017 Brandon Hall Group Technology Awards.
Don't Want to Miss Valuable Info?
Purchase a Membership and get access to the 100% of our Resource Center and all the downloadable materials.
