ServiceRocket’s LMS Empowers Software Education Teams To Connect Learning and NPS (Tech Review))

ServiceRocket enhanced its Learndot LMS for software companies to give clients the ability to link software training offered customers and higher NPS, customer satisfaction scores, and rates of renewal. Such functionality is critical for customer education teams to demonstrate the contribution that customer training makes on company revenue. Learndot’s advanced functionalities also include fields that collect customized information and provide meaningful data with visualizations that help customer education teams tell better stories about training outcomes. This innovation earned ServiceRocket a Bronze Award for Best Advance in Learning Management Technology for External Training in the 2017 Brandon Hall Group Excellence in Technology Awards.