Tackling the Omni-channel Training Approach at Carrefour (Webinar)
- Alberto Minsero
- Learning and Development
With the digital explosion, it’s getting more difficult to catch employees’ attention. Classroom-based training and digital learning activities tend to be perceived as non-relevant and sometimes even as a waste of time. In this context, a true omni-channel approach with a highly personalized learning experience based on deep data analysis can play a key role in making learning more attractive.
At France-based retailer Carrefour, all employees have access to a highly personalized, and full omni-channel training strategy. Watch this webinar replay as Adilson Borges, Chief Learning Officer at Carrefour, discusss why an omni-channel approach is so important to meet very specific needs and promote content tailored to each individual situation.
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