Tata Consultancy Services’ Design Thinking Program Uses Digital, ILT Learning to Bring About Change (2019 Case Study)
- Claude Werder
- Learning and Development, Human Resources
Tata Consultancy Services’ Design Thinking Program Uses Digital, ILT Learning to Bring About Change (2019 Case Study)
Tata Consultancy Services’ Design Thinking course is for associates who are trying to solve complex problems and develop products and experiences that are more user-centered. It is useful for people who are attempting to bring about a change or innovation in the way the organization/project team approaches a problem. The Design Thinking workshop is designed as a blended learning program being deployed as a combination of self-paced learning content/digital mode of engagement followed by a two-day ILT workshop. The major focus is on Learning by Doing. Tata Consultancy Services earned a Silver Award for Best Use of a Blended Learning Program in the 2019 Brandon Hall Group HCM Excellence Awards.
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