TTEC’s Professional Development Program Turns Around Negative Culture (2018 Case Study)
TTEC won a Silver Award for Best Unique or Innovative Learning and Development Program in the 2018 Brandon Hall Group HC
- Claude Werder
- Learning and Development, Human Resources
TTEC’s Professional Development Program Turns Around Negative Culture (2018 Case Study)
TTEC’s needed a professional development program after receiving discouraging comments on an employee engagement survey. Through Litmos, TTEC was able to build a leadership program that structures employees’ career development plans through gamified learning and it ultimately increased employee satisfaction scores and engagement at the company. TTEC won a Silver Award for Best Unique or Innovative Learning and Development Program in the 2018 Brandon Hall Group HCM Excellence Awards.
2
Don't Want to Miss Valuable Info?
Purchase a Membership and get access to the 100% of our Resource Center and all the downloadable materials.
