UBS Turns Compliance Training into Interactive Case Studies
- Claude Werder
- Learning and Development, Human Resources
UBS, a global financial services company, turned mandatory compliance training into multi-layered, interactive case studies that confront employees and contractors with real-life situations and ambiguities. The problem-based learning, created in partnership with CREALOGIX, uses division-specific content relevant to different business units. The course also covers the critical content prescribed by regulators in 54 countries and does so in nine languages. A key challenge was to have authentic situations and characters and translate them into dialogue using idioms and vocabulary reflecting the various working environments. UBS earned a Gold Award for Best Advance in Compliance Training Program in the 2017 Brandon Hall Group HCM Excellence Awards.
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