Zebra's Training Prepares End-Users For Complex Change
- Claude Werder
- Learning and Development, Leadership Development, Human Resources
Given the scale of Zebra’s acquisition of the enterprise business from Motorola, Zebra leaders understood that integrating global processes, systems, tools, and cultures would require a dedicated training team. The learning team focused on a single goal; ensure end-users would be ready for the transformation on May 1, 2017. The team, in collaboration with Accenture, cross-functional Zebra teams, stakeholders, and SMEs, created live and virtual ILT, self-guided eLearning, job aids, user guides, and hands-on simulations to train employees and contractors on time and within budget. Zebra Technologies earned a Silver Award for Best Learning Program Supporting a Transformation Business Strategy in the 2017 Brandon Hall Group HCM Excellence Awards.
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