Beyond Mandatory: Arch’s Voluntary Path to 1,017 DEI Champions (2024 Case Study)

Arch Insurance earned a Gold award for Best Advance in Leading Diversity, Equity, Inclusion and Belonging Initiatives in the 2024 Brandon Hall Group™ HCM Excellence Awards.®

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Beyond Mandatory: Arch’s Voluntary Path to 1,017 DEI Champions (2024 Case Study)

Arch Insurance transformed its diversity and inclusion approach by implementing a voluntary learning program that created 1,017 DEI champions across the organization. The initiative included live virtual training sessions, a mobile learning app, and inclusive leadership development, resulting in 5,546 daily tips viewed and 1,161 content badges earned.

The program emphasized a “Head Heart Hands” engagement model and leveraged executive participation, charitable giving, and public recognition to drive participation. The voluntary approach achieved 53% employee participation and strengthened Arch’s culture during 80% workforce growth.

Arch Insurance earned a Gold award for Best Advance in Leading Diversity, Equity, Inclusion and Belonging Initiatives in the 2024 Brandon Hall Group™ HCM Excellence Awards.®

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