Infosys Flips the Script: Strategic Full-Time Hiring Program Boosts Margins by 50% (Case Study)
- Brandon Hall Group
- Talent Management, Talent Acquisition
Infosys Flips the Script: Strategic Full-Time Hiring Program Boosts Margins by 50% (Case Study)
Infosys revolutionized their talent acquisition strategy with the innovative FIST (FTE Instead of Subcon Talent) program, transforming their approach to hiring full-time employees versus subcontractors. The pilot program across 4 service lines achieved a 50% margin improvement, reduced fulfillment time by 13%, and generated $287,000 in savings. By focusing on high-demand tech skills like Java, .NET, and React, FIST demonstrated superior results with a 36% average margin compared to 24% for subcontractor hiring, while maintaining competitive fulfillment times of 36 days. The program’s success in balancing cost efficiency with talent quality has positioned it for broader implementation across the organization.
Infosys earned a Gold Award for Best Unique or Innovative Talent Acquisition Program in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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