MetLife Reimagines Group Benefits Onboarding, Slashing Early Turnover (Case Study)
- Brandon Hall Group
- Talent Management, Talent Acquisition
MetLife Reimagines Group Benefits Onboarding, Slashing Early Turnover (Case Study)
MetLife transformed its Group Benefits onboarding program by implementing a comprehensive two-week virtual orientation experience that significantly reduced early turnover and improved new hire satisfaction. The program streamlined technology deployment, systems access, and training delivery while saving managers 32+ hours per hire. Key achievements include reducing annualized turnover to 5.4%, ensuring 100% of new hires received laptops on day one, and achieving systems access within 2 weeks. The program has trained 279 external hires with 100% reporting feeling welcomed and prepared for success.
MetLife earned a Gold Award for Best New Hire Onboarding Program in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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