Tech Mahindra Cuts Drop-Out Rate to 29% Through Inclusive Culture (Case Study)
- Brandon Hall Group
- Talent Management, Diversity, Equity and Inclusion
Tech Mahindra Cuts Drop-Out Rate to 29% Through Inclusive Culture (Case Study)
Tech Mahindra showcases how its comprehensive diversity, equity, inclusion and belonging (DEIB) strategy transformed workplace culture and drove business results.
Through innovative programs like reverse mentoring, impact sourcing, and the Women Leaders Program, TechM reduced drop-out rates to 29% while increasing representation across gender, abilities, generations, and cultures. The company’s “intentionally diverse and globally inclusive” philosophy spans nine dimensions and is deeply integrated into talent practices, from hiring through development and retention. Key outcomes include 40% women representation on the Board, 90% localization in BPO operations, and programs supporting 6000+ hires from disadvantaged backgrounds.
Tech Mahindra earned a Gold Award for Best Diversity, Equity and Belonging Strategy in the 2024 Brandon Hall Group™ HCM Excellence Awards.®
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