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Designing Engaging Learner Experiences: Strategies for L&D Success 0019

What I will learn?

  • How to develop radical empathy for learners and create comprehensive learner personas and journey maps
  • Strategies for designing multi-touch learning campaigns that sustain engagement over time
  • Techniques for creating "magical moments" in the learning journey that captivate and inspire learners
  • Methods for measuring and optimizing learner experiences using both traditional and innovative metrics
  • Approaches to evolve Learning and Development capabilities and prepare for the future of learning in the digital age

Course Curriculum

Module 1: Introduction to Learner Experience

  • The importance of learner experience in today’s rapidly changing world
  • Current state of learner experience: Challenges and opportunities
  • The business case for investing in learner experience
  • Module 1: Introduction to Learner Experience Quiz

Module 2: Understanding Your Learners

Module 3: Personalization Strategies

Module 4: Designing Learning Campaigns

Module 5: Measuring Learner Experience

Module 6: Creating Magical Learning Moments

Module 7: Evolving L&D Capabilities

Module 8: Implementing Learner Experience Transformation

Module 9: Future Trends in Learner Experience

Module 10: Capstone Project – Designing a Learner Experience Transformation Plan

Join Institute
Free
Free access this course
  • Last Updated
    12/20/2024
  • Enrollment validity
    Enrollment validity: Lifetime
  • Certificate
    Certificate of completion

BE SURE TO CHECK OUT THE RELATED RESOURCES FOR THIS COURSE

  • Tool: Learner Journey Map Canvas (Module 2 / Lesson 3)
  • Tool: Learning Campaign Design Template (Module 4 / Lesson 2)
  • Tool: Magical Moments Planner (Module 6 / Lesson 2)
  • Tool: Capability Evolution Roadmap (Module 7 / Lesson 1)
  • Upskilling in the AI Age Navigating the Future of Work (Ebook)
  • How to Balance Short and Long Term Priorities for LD Teams (Strategy Brief)
  • How to Overcome Resistance to Change (Strategy Brief)
  • SAP Italy's Cultural Transformation Maximizes Customer Lifecycle Value (Case Study)

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About Course

This course is designed to empower Learning and Development (L&D) professionals with the knowledge and tools needed to create transformative learning experiences in today’s rapidly changing business environment. Through a blend of theoretical concepts and practical applications, you’ll learn how to design, implement, and evaluate learner-centric approaches that drive engagement, retention, and real-world impact. From understanding your learners deeply to leveraging emerging technologies, this course covers the full spectrum of skills required to revolutionize learner experiences in your organization.

About Us:
Recognizing, Empowering, and Certifying HCM Excellence around the world since 1993. Our research, data, and insights fuel the best minds in Human Capital Management to help them create future-proof learning, talent, and HR strategy for the new era of work.

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