This course provides managers and team leaders with essential skills for conducting effective coaching conversations to address performance gaps. Rather than relying on traditional performance management approaches that often feel punitive, this course teaches a collaborative, solution-focused methodology that builds employee capability while improving results. Participants will learn how to identify performance gaps accurately, structure productive coaching conversations, and create sustainable improvement plans that benefit both the employee and the organization. The course emphasizes practical techniques that can be immediately applied in the workplace to transform performance challenges into growth opportunities.
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