A methodology for systematically breaking down the gating factors for difficulty and complexity in supporting the workforce. The process includes the ability to lead a diverse team to explore and encapsulate the need for system thinking to drive a business objective(s). Design Thinking helps identify what will need to encompass and deliver the solution to the current business issue.
Introduction
Understanding the gating factors that make supporting the workforce difficult and complex
Leading a team to use systemic thinking to drive business objectives
Identifying the scope of action learning needed to address the business issue
Summary
STRATEGIC SKILL: Design Thinking
STRATEGIC SKILL – Ideation
Conduct and/or lead an iterative process with key stakeholders for generating new and different approaches to improve leadership development
Introduction
Stakeholder Groups
The Agile Process
Data and Analytics
Summary
STRATEGIC SKILL – Ideation
STRATEGIC SKILL: Strategic Planning and Execution
Create a multilayered plan for optimizing outcomes across the organization that directly links those outcomes to organizational performance; apply project management techniques to execute on key initiatives to support the organizational strategy.
Introduction
Optimizing leadership activity outcomes across the organization
Directly linking LD outcomes to organizational performance
Using project management to execute key initiatives to support the strategy
Summary
STRATEGIC SKILL: Strategic Planning and Execution
LEADERSHIP SKILL: Consulting
Construct process-oriented approaches and methods to discover, design and implement leadership strategies.
Introduction
00:00
Discovery
00:00
Design
Implementation
Summary
LEADERSHIP SKILL: Consulting
LEADERSHIP SKILL: Business Acumen
Firm understanding of fundamental business areas including IT, marketing, sales, finance and operations, ability to read financial statements, implement business goal-setting methodologies (e.g., balanced scorecard, OKR), build business cases and ROI analysis, create business plans.
Introduction
Understanding the fundamental business areas of your organization
Employee Business Goal-Setting Methodologies
Creating Business Plans
Summary
LEADERSHIP SKILL: Business Acumen
LEADERSHIP SKILL: Leading – Advocacy for Change
Introduction
The Role of Leadership Development Strategies in Driving Change
Helping Leaders Manage Change
Summary
00:00
LEADERSHIP SKILL: Leading – Advocacy for Change
INTERPERSONAL SKILLS: Coaching and Mentoring
Introduction
Definition of Workplace Coaching
Definition of Workplace Mentoring
Understanding the Importance of Coaching and Mentoring
Creating a Coaching / Mentoring Ecosystem
Summary
INTERPERSONAL SKILLS: Coaching and Mentoring
INTERPERSONAL SKILL: Inclusiveness
Introduction
Inclusion Drives Learning Adoption
Summary
INTERPERSONAL SKILL: Inclusiveness
INTERPERSONAL SKILL: Collaboration
Introduction
00:00
Developing Collaboration Skills
00:00
Virtual Collaboration
00:00
Working with Cross-Functional Teams
00:00
Collaborating in Teams
00:00
Summary
00:00
INTERPERSONAL SKILL: Collaboration
TECHNICAL SKILL: Data Science
Introduction
00:00
Gathering data from multiple sources and using that data to produce insights
00:00
Using predictive modeling, big data and other people data techniques to forecast scenarios and outcomes to assist in human decision-making
Summary
00:00
TECHNICAL SKILL: Data Science
TECHNICAL SKILL: Digital Dexterity
Introduction
00:00
Personal proficiency in the use of emerging tools and technologies
00:00
Evangelizing the promise and use of emerging technologies to leaders
00:00
Understanding of the possibilities, challenges caused by emerging technologies
Tata Consultancy Services' Design Thinking Program Used Digital ILT, Learning to Bring About Change (Case Study)
Schneiders' 'Leadership for Profitable Growth' Increases Business Despite Worldwide Pandemic (Case Study)
Purpose-Driven Leaders: Leadership Development for Business Transformation (Ebook)
Designing Agility into your Learning Strategy and Systems (Ebook)
Orange Grove Consulting (Executive Interview)
GAF (Executive Interview)
CoachHub (Executive Interview)
Learner Engagement & Performance: From Correlation to Causation (Research Brief)
State of Learning Practices: Creating a Learning Strategy for the Future of Work (Research Summary)
How Can We Develop Teams for the Future of Work (Research Summary)
Leader Training: How to Get Better Results (Research Summary)
Inclusive Leadership: 6 Strategies for Success (Research Summary)
Developing More Great Leaders in the Age of Hybrid Work (Ebook)
Micro-Learning and Analytics: Empowering Managers to Effectively Coach and Develop Employees (Ebook)
Personalization for Performance (Ebook)
What is Organizational Agility and Its Key Components? (Strategy Brief)
How Learning Drives Performance (Strategy Briefs)
How to Give Employees Psychological Safety (Strategy Briefs)
Look at Workplace Experience Through Your Employees' Eyes (Strategy Briefs)
7 Questions to Answer When Evaluating Employee Performance (Strategy Briefs)
5 Capabilities Every Leader Should Have (Strategy Briefs)
Creating a Coaching Ecosystem (Strategy Briefs)
How to Improve Succession Planning (Strategy Briefs)
Leadership Development Self Assessment Tool (Tool)
Change Management Planning Made Easy (Tool)
AI Applications: Virtual / Augmented Learning (Research Note)
AI Applications: Measurement and Analytics (Research Note)
AI Applications: EVP (Research Note)
AI Applications: Digital Transformation (Research Note)
AI Applications: Foundational Leadership Skills - Part 1 (Research Note)
AI Applications: Foundational Leadership Skills - Part 2 (Research Note)
AI Applications: High Potential Identification (Research Note)
AI Applications: Hiring Practices (Research Note)
AI Applications: Training & Unconscious Bias (Research Note)
AI Applications: Work from Home: Human Resources Technology (Research Note)
AI Applications: Talent Acquisition Strategy (Research Note)
AI Applications: Candidate Relationship Management (Research Note)
REQUIREMENTS
THIS IS PART 1 OF PHASE 1. THE CLDS CERTIFICATION PROGRAM IS A 3 PHASE CERTIFICATION PROGRAM.
You must complete each section before moving on to the next.
You may pause/exit at any time and pick up right where you left off the next time you sign in.
Phase 1 - Parts 1 and 2 -- must be completed before moving onto Phase 2.
Be sure to review all of the related material for both Parts 1 and 2 of Phase 1.
You must pass each quiz with a minimum score of 75%.
You may request to have the course reset which will allow you 3 more attempts to pass. To request a quiz reset, please reach out to us at [email protected]. While we try to respond to these requests as soon as possible, please understand that it may be the next business day if your request is received after our working day.
Please note: Correct answers to the quizzes will not be provided after quiz attempts in order to maintain certification integrity.
Once you successfully meet these criteria, you will move onto Phase 2.
