This comprehensive course provides HR professionals, managers, and organizational leaders with the essential knowledge and practical skills needed to design effective employee journey maps. You’ll learn how to visualize and optimize every stage of the employee experience, from initial attraction and recruitment through to departure and alumni relationships. The course covers fundamental mapping techniques, stakeholder engagement strategies, data collection methods, and implementation approaches that will help you create meaningful improvements in employee satisfaction, retention, and organizational performance. By the end of this course, you’ll have the tools and understanding necessary to develop actionable employee journey maps that drive positive change in your organization.
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