Microcourse: Designing Employee Journey Maps: A Fundamental Guide

What I will learn?

  • Define employee journey mapping and understand its strategic importance for organizational success
  • Identify and analyze the key stages and touchpoints in the complete employee lifecycle
  • Gather and utilize relevant data sources to inform your mapping process
  • Engage stakeholders effectively throughout the journey mapping initiative
  • Create comprehensive visual maps that highlight pain points and opportunities for improvement
  • Develop actionable implementation strategies based on journey map insights

Course Curriculum

Designing Employee Journey Maps: A Fundamental Guide

  • Designing Employee Journey Maps: A Fundamental Guide
  • Knowledge Check
Free
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  • Presentation: Employee Journey Maps: A Fundamental Guide

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About Course

This comprehensive course provides HR professionals, managers, and organizational leaders with the essential knowledge and practical skills needed to design effective employee journey maps. You’ll learn how to visualize and optimize every stage of the employee experience, from initial attraction and recruitment through to departure and alumni relationships. The course covers fundamental mapping techniques, stakeholder engagement strategies, data collection methods, and implementation approaches that will help you create meaningful improvements in employee satisfaction, retention, and organizational performance. By the end of this course, you’ll have the tools and understanding necessary to develop actionable employee journey maps that drive positive change in your organization. 

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