This course introduces the concept of moment mapping as a strategic approach to integrating learning seamlessly into daily work processes. Moment mapping identifies critical decision points, skill gaps, and learning opportunities that occur naturally within workflows, enabling organizations to deliver targeted, just-in-time learning interventions. By understanding how to map these moments effectively, learning professionals can create more relevant, timely, and impactful learning experiences that support performance improvement without disrupting productivity. This methodology shifts from traditional training models to embedded learning solutions that meet learners exactly when and where they need support.
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